Deliveringtechnologythat works.
Alpha IT Managed Services partners with enterprises across regulated industries to deliver technology solutions that are secure, compliant, and built to scale. From strategy through implementation to managed operations — we own the outcome.
Experience
Skilled Employees
Countries
Continents
Three pillars, one partner
Alpha ITMS structures its expertise around three interconnected pillars. Each reinforces the others — industry insight shapes our products, product innovation enhances our services, and service delivery deepens our industry knowledge.
Ten industries, deep expertise
We bring specialized knowledge to every engagement — understanding not just technology, but the regulatory frameworks, compliance mandates, and operational realities that define your industry.
Built for enterprise scale
Our proprietary platforms solve the recurring challenges every enterprise faces — identity governance and predictive planning. Battle-tested across regulated environments, they integrate seamlessly into your existing stack.
Complete service portfolio
From 24/7 managed operations to strategic transformation, our nine service lines cover the full technology lifecycle. Each engagement is backed by certified experts, proven methodologies, and enterprise SLAs.
Ready to begin
Need the Right Technology Partner?
Whether you're modernizing infrastructure, securing your estate, or building custom applications — Alpha ITMS delivers outcomes, not just outputs.
Platforms builtfor enterprisereality.
Our proprietary platforms solve the recurring challenges every regulated enterprise faces — identity governance and predictive planning. Battle-tested across financial services, healthcare, and government. Deploy in your cloud, on-premises, or air-gapped.
Two platforms, infinite use cases
Each platform is a complete, extensible solution — not a framework. Configure, integrate, and scale without custom development.
Password Reset Tool
Self-service identity governance for the modern enterprise
Eliminate helpdesk password tickets with a secure, policy-driven self-service password reset and account unlock platform. Built for hybrid Active Directory and Entra ID environments with MFA enforcement, delegation, and full audit trails.
Alpha's Password Reset Tool reduces identity-related support costs by up to 70% while strengthening security posture. Users authenticate via configurable MFA factors — authenticator apps, SMS, email, or hardware tokens — then reset passwords or unlock accounts without IT intervention. Administrators define granular policies by OU, group, or attribute, enforce password complexity, and review immutable audit logs for compliance. The platform supports on-premises AD, Entra ID (Azure AD), and hybrid configurations with writeback. Deployment options include cloud-hosted, on-premises, or air-gapped for regulated environments.
Ticket Reduction
Availability
Active Users
Deployment Models
Key capabilities
- Multi-factor authentication (TOTP, SMS, Email, FIDO2/WebAuthn)
- Self-service password reset & account unlock
- Delegated administration for helpdesk & managers
- Granular policy engine by OU, group, attribute
- Real-time audit logging with SIEM integration
- Hybrid AD / Entra ID support with password writeback
- Branded user portal with customizable workflows
- Phishing-resistant authentication options
Compliance & certifications
Forecasting Tool
AI-powered predictive planning for finance and operations
Transform budgeting, demand planning, and resource forecasting with machine learning models that learn from your historical data. Automated feature engineering, scenario modeling, and explainable predictions — no data science team required.
Alpha's Forecasting Tool brings enterprise-grade predictive analytics to finance, supply chain, and operations teams. Upload historical data — the platform automatically engineers features, selects optimal models (ARIMA, Prophet, XGBoost, LSTM, Transformer), and backtests across multiple horizons. Business users create what-if scenarios with drag-and-drop drivers, compare model outputs, and drill into feature importance for explainability. Forecasts integrate bi-directionally with ERP, EPM, and planning systems (SAP, Oracle, Anaplan, Workday Adaptive). Role-based access, audit trails, and model governance workflows satisfy SOX and model risk management (SR 11-7) requirements.
Forecast Accuracy Gain
Planning Cycle Reduction
Model Types
User Adoption
Key capabilities
- Automated ML pipeline (AutoML for time series)
- Multi-horizon forecasting (daily to multi-year)
- Scenario modeling with driver-based inputs
- Explainable AI: SHAP values, feature importance
- Bi-directional ERP/EPM integration
- Model governance & version control
- Collaborative workspace with annotations
- REST API & scheduled exports
Compliance & certifications
Ready to evaluate
See Our Platforms In Action
Schedule a personalized demo with our product specialists. We'll walk through your use cases, integration requirements, and compliance needs.